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While most items are usually made and delivered in under a week, Please allow up to 14 working days for all items to be made, collected and dispatched. Sale Of Goods Act: Please Note: That All Items Ordered Are Personalised Goods Because Of The Printing and All Are On A Made To Order Basis. Because Items Are Personalised, We Are Not Able To Accept A Return Of Goods. The Right To Therefore Return Goods Or Cancel The Contract Under The Consumer Contracts Regulations 2013 Does Not Apply.